Arkevia is a digital safe published by Cegedim SRH, used by companies to store electronic pay slips and other HR documents of their employees. The personal space, accessible via myarkevia.com, allows users to view, download, and organize these files. The service remains available even after leaving the company, making it a lasting access point for professional documents.
Portability and metadata: what a PDF download alone cannot cover
Arkevia’s competitors in the HR digital safe market all offer PDF file downloads. This feature seems sufficient, but it overlooks a technical aspect that is often ignored: the metadata associated with the documents.
An electronic pay slip stored in a safe is not just the visible file. It comes with timestamp proofs and deposit logs that attest to the date and integrity of the document. If you change providers or if access to the service becomes problematic, this metadata may be missing in a simple downloaded PDF copy.
Before considering your documents as backed up, check directly on the portal or with your employer if the reversibility options include exporting these proofs. A detailed guide allows you to access the Arkevia space and understand the options available in the personal interface.
Connecting to the Arkevia space: credentials and account activation
Access to the safe requires an initial activation triggered by the employer. When the service is set up, an email containing an activation link is sent to the employee’s personal email address. This point is crucial: the address used must be a personal address, not a work address, as access must survive the end of the employment contract.
The procedure follows a precise sequence:
- Receiving the activation email sent by the HR service or by Cegedim SRH, with a link to myarkevia.com
- Creating a personal password during the first login, distinct from any professional identifier
- Subsequent access via myarkevia.com with the identifier (usually the email address) and the defined password
In case of password loss, the reset procedure goes through this same personal address. If you have changed your email address since activation, recovery may require contacting support.
Check the security options actually offered
Several online guides mention two-factor authentication or double verification as available features. These options are not confirmed by Arkevia’s official documentation in all cases. It is better to log into the personal space and explore the account settings to identify the security measures actually activated, rather than assuming their existence.
Management of pay slips and retention period on Arkevia
The primary use case of Arkevia for most employees remains the consultation of pay slips. The employer deposits them directly into the safe, and a notification alerts the employee that a new document is available.
The duration of availability of electronic pay slips is governed by legislation. This legal obligation for availability is distinct from the commercial promise of extended retention that some providers advertise. In practice, downloading a local copy of each pay slip is still recommended by Service-Public, which reminds that these documents may remain useful until retirement liquidation, or even beyond, particularly for a pension related to an occupational illness.
Organizing documents beyond pay slips
The safe can also store employment contracts, employer certificates, or training certificates. The interface allows for categorizing these files. For a rental application or a mortgage request, being able to quickly retrieve the last three pay slips and an employment contract from a single space simplifies the preparation of the file.
The classification offered by Arkevia relies on categories predefined by the service. If your employer only deposits pay slips, the other categories will remain empty unless you manually add items when this feature is activated.
Personal archiving in addition to the Arkevia digital safe
A digital safe does not replace personal archiving. This distinction deserves to be clearly stated: the online service depends on a provider, technical infrastructure, and contractual conditions that may evolve.
Good practices for complementary archiving include:
- Downloading each pay slip as soon as it is available and storing it on a personal medium (hard drive, encrypted USB stick)
- Keeping files in a long-term readable format (PDF remains the current standard)
- Periodically checking that access to the Arkevia account works, especially after changing employers
- Keeping a record of the email address used for activation, even years later
Relying solely on online access exposes you to a risk of loss in case of service closure, technical migration, or simply forgetting the credentials over a long period. Dual storage, both online and local, remains the most reliable method to protect documents that will be useful for several decades.
The Arkevia space fulfills its role of centralizing HR documents with a sober interface and lasting access after the end of a contract. The main limitation remains the dependence on a single provider for documents whose usefulness far exceeds the duration of a position. Downloading, classifying locally, and regularly checking access: these three reflexes transform a simple online safe into a true personal archive.
