My Proxima is a management software designed for guardians and judicial representatives who administer the accounts of protected adults. Its scope covers the accounting of protective measures, document consultation, and the synchronization of bank transactions. The tool is aimed at both professionals and family guardians, in a context where the dematerialization of procedures related to guardianship is progressing rapidly.
Digital autonomy of protected adults and limitations of My Proxima
One of the arguments put forward by the platform is to promote the autonomy of protected adults. The idea seems simple: to provide a controlled access to financial information so that the protected person can monitor their accounts. In practice, this promise raises questions that the official documentation does not address directly.
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A protected adult who consults their statements via My Proxima remains dependent on the guardian for any concrete action. The platform does not allow the protected person to initiate a transfer or validate a transaction. The autonomy offered is limited to consultation, not to decision-making.
The risk of increased digital dependency exists when all budget management is routed through a single tool. If the protected adult does not have regular internet access or does not master the interface, centralization on My Proxima can paradoxically reinforce opacity rather than transparency. Feedback from the field varies on this point: some family guardians report that the tool facilitates dialogue with the protected person, while others find that the latter never logs in.
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To explore the installation methods and understand how to easily download My Proxima, one must first have credentials provided by the representative or the guardianship service, which confirms that access remains conditioned by a third party.
Bank synchronization on My Proxima: OFX, QIF formats and technical constraints
Bank synchronization constitutes the main time-saving benefit claimed by the software. Two approaches coexist, and the choice depends as much on the protected person’s bank as on the guardian’s technical skill level.
Manual import via OFX or QIF files
This method requires logging into the protected person’s online bank, downloading a transaction file in OFX or QIF format, and then uploading it to My Proxima. The software then matches the transactions with predefined accounting categories.
- The import remains a manual operation to be repeated at each reconciliation period, which requires regular discipline from the guardian.
- Not all banks offer OFX or QIF export under the same conditions: some limit the depth of downloadable history.
- Automatic allocation rules allow categorization of recurring transactions (rent, pension, subscriptions) without intervention, provided they have been set up in advance.
Automated synchronization via EBICS teletransmission
For professional representatives managing a significant volume of measures, EBICS bank teletransmission automates the retrieval of transactions. This option eliminates the need for file manipulation, but it requires prior agreement with the banking institution and a heavier technical setup.
The available data does not allow for a conclusion on the actual adoption rate of this feature among family guardians. However, for professional structures, this protocol remains a standard in guardianship management software.
Integrated documentation and startup support
My Proxima includes a documentation tab directly accessible from the user account. This choice avoids searching for guides on an external site and centralizes resources (tutorials, accounting procedures, document templates).
The subscription includes one hour of free online support, a point that distinguishes My Proxima from competing software offered freely without support. For a family guardian discovering judicial mandate management, this hour may be sufficient to set up the main accounts and the initial allocation rules.
The question of the sustainability of this support deserves to be raised. One hour covers the initial setup. When a problem arises several months later (change of the protected person’s bank, modification of the protective measure), the guardian must rely on the written documentation or request paid support.
Automatable periodic operations in My Proxima
Beyond bank synchronization, the software offers to automate recurring operations. Managing a protective measure involves repetitive transactions: payment of housing allowance, mutual insurance contribution, rent payment.
- Periodic operations are set up with an amount, a frequency, and an accounting category, which reduces the risk of forgetting.
- The system generates transactions on fixed dates, which the guardian then validates in batches.
- In case of a variation in amount (revaluation of a benefit, change in rate), the update remains manual and must be anticipated by the manager.
This mechanism simplifies the production of the annual management account, a document that the guardian must submit to the guardianship judge. The automatic categorization of recurring transactions accelerates the generation of this report, provided that the initial setup is rigorous.
Connection security and access to the platform
Access to My Proxima requires a username and password, supplemented depending on configurations by verification via SMS code. This level of security corresponds to common practices of online management platforms, without reaching the standard of strong two-factor hardware authentication.
For a family guardian, managing the password and keeping the credentials poses a concrete challenge. Losing access to the email associated with the account can block any recovery. No public information details the procedure for recovering access in case of simultaneous loss of the password and email address.
The centralization of sensitive financial data (bank statements, protected person’s budget, judicial documents) on an online platform requires regular verification that access is shared only with individuals authorized by the protective measure. A guardian who leaves their position must ensure that their credentials are disabled, a step that the integrated documentation would benefit from explicitly reminding.